WE ARE OPERATIONAL DURING LOCKDOWN AND DELIVER ACROSS BANGALORE

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from liliyum.com (the “Site”).


Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including card numbers, email address, and phone number. We refer to this information as “Order Information”.

WHY DOES LILIYUM.COM USE COOKIES?
The Customer is informed that when connecting to the Site or the Applications and when using the Services, cookies or other technologies are used, subject to the choice expressed by the Customer, this choice may be modified at any time.
A Cookie allows its issuer, during its period of validity, to recognize the terminal concerned (computer, tablet, smartphone, etc.) each time the terminal accesses digital content containing cookies from the same issuer. A cookie records information about the navigation of your computer on our site (the pages you have visited, the date and time of the consultation, etc ...) that we can read during your subsequent visits.
These cookies facilitate navigation and improve the usability of the website.

CAN WE OPPOSE THE REGISTRATION OF COOKIES?
The Customer may oppose the registration of cookies by configuring the settings of his browser, as shown below. Access to certain services and sections of the site may, in this case, be altered or impossible.

WHAT TYPES OF COOKIES ARE LIKELY TO BE USED ON THE SITE AND THE APPLICATION?
Several types of cookies are likely to be used by the Site and the application:
a) Cookies "strictly necessary" for navigation on the Site and Applications OR mandatory cookies:
• Navigation Cookies improve the performance of the Services to provide the Customer with better use of the Site and Applications. These Cookies do not require the information and prior consent of the Customer to be deposited on the Customer's terminal.
• More specifically, these Navigation Cookies allow in particular:
• To adapt the presentation of the Site and Applications to the display preferences of the terminal (a language used, display resolution, the operating system used, etc ...) during visits by Users on the Site and Applications, according to the hardware and the visualization or reading software that the terminal comprises;
• to allow access to a reserved area subject to username and password.
• To memorize information relating to the form that the Customer has completed on the Site and the Applications or to information that the Customer has chosen on the Site or the Application;
• Offer the Customer access to his account including, but not limited to, the shopping cart, payment, order history, or any other area reserved for customers with his login information;
• To implement security measures, for example when the Customer is asked to connect again to content or Service after a certain period of time.


b) Functional cookies:
These analytics cookies allow us to improve the ergonomics of the site by anonymously analyzing the use of visitors. They also identify products that we can recommend. In some cases, these cookies improve the processing speed of your requests by allowing us to record your preferences for the site and for the connection of your social networks.
Audience measurement cookies:
Audience measurement cookies help to establish statistics and volumes of use and use of the various elements of the Site and Applications (sections and contents visited, routes), allowing the Publisher to improve the interest and ergonomics of the Services.
Google Analytics and Privacy
This website uses a web analytics service provided by Google Inc. ("Google"). The information generated by the cookie about your use of this site is transmitted to a Google server in the United States and stored there. Google uses this information to evaluate your use of the site, to compile reports on site activity for site operators and to provide other services related to the use of the site and the use of the Internet. Google will send this information to third parties if required by law or if these data are processed by third parties on behalf of Google. Google will use this information to evaluate your use of the website, to prepare reports on website activities for its operators and to provide other services related to the use of this site and the Internet. Google will send this information to third parties if required by law or if these data are processed by third parties on behalf of Google. In no case, the IP address will be associated with other data from Google. The Customer may disable cookies by changing the settings of his browser.
Social Networking Cookies:
Liliyum.com offers the possibility to Users of features to share editorial content and any type of content published on the Site through social networking sites. Social Network Cookies are managed by the publisher of the social network site. The publisher of the social network concerned is likely to identify the Client thanks to the buttons of shares, even if this button was not used during the consultation of our site/application. Indeed, this type of application button can allow the social network concerned to follow the navigation of a User on the Site, simply because of the activation of the Client's account on this social network (open session) on his terminal during his navigation on the site.
Liliyum.com has no control over the process used by social networks to collect information relating to the Customer's navigation on the site and associated with the personal data they have. The Customer is invited to read the management policy for Social Network Cookies on the sites concerned. These protection policies must, in particular, enable the Customer to make choices with these social networks, in particular by setting up your user accounts for each of these networks.
c) Advertising Cookies and Behavioural Analysis
Behavioural Analysis Cookies identify which information from the Sites and Applications could be of most interest to the Customer, to help improve navigation and make it more interesting. These cookies also make it possible to determine in real time which advertising to display according to the recent navigation of the Customer on the Site and the Applications in order to limit the number of times the Customer has seen an advertisement and to help measure the effectiveness of advertising campaign.
The advertising content may contain cookies issued by third parties: the advertiser at the origin of the advertising content concerned, or a third party to the advertiser (communication consulting agency, audience measurement company) , a targeted advertising provider, etc.) or advertising agency, which has associated a cookie with the advertising content of an advertiser.
These cookies are also likely to allow the reminder, by email or by posting on the page of a partner, of the Customer who did not validate his basket of purchases, or would not have settled it, while leaving the page. Satisfaction surveys can also be proposed in this context.
Subject to his consent and the analysis of his navigation, the Customer may also be offered electronic surveys offering personalized advertising.
The Customer may at any time ask to no longer receive advertisements or surveys adapted to the navigation information of his terminal, by contacting Liliyum.com directly and free of charge, or by means of the un-subscription link included in any survey that the Publisher will be able to send him by e-mail. If the Customer chooses to refuse behavioural advertising this does not mean that he will no longer receive advertising on the Internet. This only means that the advertising that will appear on the Site or the Application will no longer correspond to his interests or preferences on the web browser used by the Customer.
In the event that Liliyum.com intends to obtain from a third party the Customer's browsing information that it may associate with the Data provided by the Customer, Liliyum.com will first request the explicit agreement of the latter before to make such an association and to send him advertisements or targeted surveys. The explicit agreement will be to check a proposed box on the Services to which it is registered
Cookies subject to the consent
Some cookies are subject to consent. By continuing to browse the site or the application, or by using its features, the Customer consents to the affixing of these cookies. He may also exercise or withdraw his consent by clicking on the hypertext link "Manage my cookies" found in the banner displayed on the site or the application during the first connection of the Client on the site or the application.
If your browser allows it, you can also oppose the registration of cookies by configuring the settings of your browser, as shown below:
Decline cookies
The Customer can configure his browser software so that Cookies are saved in the terminal or, conversely, they are rejected, either systematically or according to their issuer. The Customer may also configure his browser software so that the acceptance or rejection of Cookies are proposed to him from time to time before a Cookie is likely to be registered in his terminal.
For the management of Cookies and Customer's choices, the configuration of each browser is different. It is described in the browser's help menu, which will show you how to change your Cookies wishes:


Internet Explorer:
Click the Tools button, then Internet Options.
On the General tab, under Browsing History, click Settings.
Click the Show Files button.
Click on the "Name" column header to sort all the files in alphabetical order, then browse the list until you see files beginning with the "Cookie" prefix.
Select all or only cookies with the name "XXX" and delete them
Click twice on ok

Chrome:
Open Chrome.
At the top right, click More. Settings.
Under "Privacy and security," click Site settings. Cookies.
Turn Allow sites to save and read cookie data on or off.

Firefox:
Click the Tools button then Options
Choose Privacy and select Show cookies
Check Cookies and click Clear Now.
Google Chrome 4, Google Chrome 8 and above:
Choose on the Tool menu, then Option.
Click the Advanced Options tab.
Locate the Content Settings topic.
Check Prohibit all sites from storing data.

Safari:
Choose the Safari menu, then Preferences from the Edit menu.
Click the Security tab, and then select the desired privacy level.
Netscape Navigator 9.0:
Choose the Tools menu, then Option.
Click on the Privacy tab.
Uncheck Accept cookies from sites.

Opera:
Choose Menu, then Settings.
Click on the Preferences tab.
Select Advanced, then Cookies.
Check Never accept cookies again.
Check Delete new cookies by leaving Opera and click OK.
If necessary, the Customer is informed that access to certain services and sections of the site may, in this case, be altered or impossible.
At any time, the Customer can make the choice to express and modify his wishes in terms of Cookies.

The Customer will be able to know the companies registered on this platform and which offer the possibility of refusing or accepting Cookies used by these companies to adapt to the information of the Navigation Client the advertisements that may be displayed on its terminal: http://www.youronlinechoices.com/en/controling-its-cookies/. Bottom of the form.
The duration of cookies is variable depending on the type of cookies. We mainly use cookies that self-destruct after the end of the connection. It is, in this case, so-called session cookies or navigation. A log file also allows us to log all access to our web pages or download the various files available on our sites for a period of 6 months. Finally, the information concerning your consent for cookies is kept for a maximum of 13 months. Cookies are used for internal use and are not accessible to a third party.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to ful-fill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at liliyumcafe@gmail.com or by mail using the details provided below:

Liliyum Patisserie & Cafe
[Re: Privacy Compliance Officer]
Plot No.3, Khata No.1178, Lakshmi layout main road, Chikkabegur gate, Hongasandra village, Bangalore KA 560068, India
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